Shipping/Returns/Exchanges

At Banks Co. we allow for 30 days from the time your order is sent for unworn jewelry to be EXCHANGED. A Credit will be given in the same amount of the original order. No exceptions will be made. Please address all returns to:

Banks Co. Jewelry
2479 South 500 East Salt Lake City, Utah 84106

 

 

After receiving your item, we inspect it for signs of wear and tear. If found in returnable condition, we will refund you with instore credit. If the item has clear signs of use or damage or is received after 30 days, the item will be marked “return to sender” and there will be no refund issued. Shipping costs will not be refunded.. NO EXCEPTIONS WILL BE MADE.

 

RETURNS WILL BE PROCESSED WITHIN 3-5 BUSINESS DAYS OF BEING RECEIVED

We are not responsible for any lost packages and we highly recommend keeping your tracking number. Still have questions? Scroll up to the contact tab and drop us a line.

Shipping 

We currently offer free shipping on all products.

Packages are sent via USPS first class mail ground shipping and include tracking numbers.

Shipping days vary based on USPS but generally range between 5-14 business days for domestic orders.  Banks Jewelry is not responsible for lost or delayed shipping.  Customers can opt in for a faster shipping method and order protection for an additional charge.